We appreciate your patience throughout the coronavirus crisis as we’ve had to adjust the care we were able to provide. With restrictions now lifted, we have resumed all dental care services and can get back to caring for your child and their smile!
It’s understandable to wonder whether it’s safe to go to the dentist during the coronavirus crisis. Rest assured that we are doing everything we can to ensure your visit is safe. While we had to temporarily close some practices during the pandemic, we continued to operate at others in order to provide emergency dental care to those in need. Our teams are well-equipped and experienced in keeping our practices safe.
How We’re Keeping You Safe
We have always followed standard protocols issued by the state dental board, American Dental Association and AAPD to help protect our patients and team members from communicable diseases like the coronavirus. We’ve also implemented several extra measures and screening procedures in response to the COVID-19 pandemic to ensure your child’s health and safety.
Personal Protective Equipment
All clinical team members wear:
N95 or KN95 masks, or Level 3 surgical masks with face shields
Eyewear with side shields
Gown or lab jacket
All non-clinical team members wear reusable or surgical masks.
We provide all patients with protective eyewear.
When feasible, we will ask patients to wait in their car as opposed to entering the welcome area.
We’ve decreased the number of chairs in our welcome area to ensure there is adequate space between patients.
We’ve limited visitors to patients and, if necessary, one parent, guardian or translator.
Team members maintain a 6-foot distance from each other.
We ask the following screening questions prior to every appointment:
Have you been sick in the past 2 weeks?
Have you had close contact with an individual diagnosed with COVID-19 or experiencing symptoms?
If you answer “yes” to either of these questions, you may be asked to reschedule your appointment.
We conduct frequent temperature checks:
All patients’ temperatures are taken upon arrival.
All team members’ temperatures are taken daily.
Sick team members remain at home.
Sterilization and Disinfection
All team members frequently wash their hands.
We’ve removed all food items, magazines, books, toys and other clutter from common and clinical areas.
We frequently disinfect countertops, doorknobs, tables, chairs and other common surfaces.
While we are doing everything we can to ensure your safety, we also ask for your cooperation in keeping our practices safe. Following recommendations from the American Dental Association, we encourage all patients to wear a mask in our practices. In addition, if your child has a fever or is experiencing any symptoms of a communicable disease, or has had contact with someone who has symptoms, please reschedule their appointment.